Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set SLE Units of competency MSMWHS110 Follow

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ201 Use high pressure water jetting equipment MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner resources have been aligned to learner cohorts

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

Core units FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK2005 Maintain ingredient stores FBPRBK3005 Produce basic bread products FDFFS2001A Implement the food safety program and procedures FDFOHS2001A Participate in OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2064A Provide and apply workplace information Elective units FBPRBK3014 Produce sweet yeast products FBPRBK3009 Produce biscuit and cookie products FDFOP2005A Work in a socially diverse environment HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCDES501 Design sustainable landscapes AHCDES502 Prepare a landscape design AHCDES503 Assess landscape sites AHCDES504 Design for construction of landscape features Elective units AHCARB508 Identify

Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set SLE Units of competency MSMWHS110 FollowYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.