SCORM Compliant Package-AURVTP101 Remove paint from vehicle painted surfaces Graduate Certificate aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units FSKLRG004 Use short and simple strategies for work-related learning Elective units FSKNUM007 Use simple data for work FSKLRG007 Use strategies to identify job opportunities FSKNUM003 Use whole numbers and halves for work FSKNUM004 Locate

Developed by experienced compliance and education specialists

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

knives and guides FWPCOT3282 Assess and maintain saw blade and sawing machine performance FWPCOT3287 Operate CNC equipment for grinding

SCORM Compliant Package-AURVTP101 Remove paint from vehicle painted surfaces Graduate Certificate aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.