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Learner Resources-BSB20215 Certificate II in Customer Engagement Class Activity Book codes and practices in the

SKU: 64150851289

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Description

codes and practices in the workplace UEPOPS002 Apply environmental and sustainable energy procedures UEPOPS003 Apply quality systems to work UEPOPS045 Maintain and utilise records UEPOPS122 Perform process plant inspections UEPOPS145 Undertake local systems operations Elective units CPCCWHS2001 Apply WHS requirements

set up and program portable traffic control devices RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCCM2010B Work safely at heights CPCCCM3001C Operate elevated work platforms CPCCPD2012A Use painting and decorating tools and equipment CPCCPD3021A Prepare surfaces for painting CPCCPD3023A Apply texture coat paint finishes by brush

literacy and numeracy skills Electives TAELLN805 Design and conduct pre-training assessment of adult language

/1500 volts d

Learner Resources-BSB20215 Certificate II in Customer Engagement Class Activity Book codes and practices in theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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