Learner Guide-ICTSAS420 Provide first-level remote help-desk support Certificate I Units of competency AURETH012 Service

Units of competency AURETH012 Service and maintain electrical components in hybrid electric vehicles AURETH010 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles AURETH011 Depower and reinitialise hybrid electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)

capacitors and bands MEM21002 Perform watch movement exchange MEM21003 Perform watch case servicing

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making hand and power tools MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents Elective units CPCCWHS1001 Work safely in the construction industry MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2005 Join solid timber MSFFM2006 Hand make timber joints MSFKB2001 Prepare for cabinet installation MSFKB3002 Determine requirements for installation of cabinets MSFKB3003 Check and measure fit of cabinets MSFKB3004 Conduct on-site adjustments to cabinets and components BSBCUS301 Deliver and monitor a service to customers MSFFM2003 Select and apply hardware MSFFM2010 Set up

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC019 Produce cakes

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTSAS420 Provide first-level remote help-desk support Certificate I Units of competency AURETH012 ServiceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce