Unit Knowledge Guide-FBPGRA3006 Implement a paddy receival and grain cleaning process BSB Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Applicant assessment: With comprehensive ACSF assessment tasks aligned to specific core skills

facilitate and review all aspects of case management CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRP003 Reflect on and improve own professional practice Elective units CHCMHS001 Work with people with mental health issues CHCCCS017 Provide Loss and Grief Support CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCCS014 Provide Brief Interventions If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-FBPGRA3006 Implement a paddy receival and grain cleaning process BSB Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner