Vocational Placement Kit-SIT10116 Certificate I in Tourism (Australian Indigenous Culture) Self-Study Guide aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3002 Construct furniture using leg and rail method MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3004 Produce angled and curved furniture using solid timber MSFFM3005 Fabricate custom furniture MSFFM3006 Install furnishing products * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRY303 Coordinate and monitor milking operations AHCDRY304 Carry out routine service of milking equipment AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK330 Implement procedures for calving AHCWRK315 Respond to emergencies AHCWHS302 Contribute to workplace health and safety processes Electives AHCBAC313 Establish pastures and crops for livestock production AHCINF306 Plan and construct an electric fence AHCINF307 Plan and construct conventional fencing AHCLSK301 Administer medication to livestock AHCLSK308 Identify and draft livestock AHCMOM305 Operate specialised machinery and equipment AHCPCM305 Implement a plant nutrition program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBHRM405 Support the recruitment

Core units AHCARB211 Apply treatments to trees AHCARB212 Operate and maintain stump grinding machines AHCARB213 Perform ground-based rigging AHCARB214 Recognise trees AHCARB316 Perform pruning operations FWPCOT2236 Fall trees manually (basic) FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees FWPCOT3238 Operate a pole saw FWPHAR2206 Operate a mobile chipper/mulcher HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SIT10116 Certificate I in Tourism (Australian Indigenous Culture) Self-Study Guide aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.