Units of competency ICTSAS308 Run standard diagnostic tests ICTICT302 Install and optimise operating system software ICTSAS305 Provide ICT advice to clients ICTSAS309 Maintain and repair ICT equipment and software ICTICT303 Connect internal hardware components ICTSAS310 Install
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Core units BSBESB401 Research and develop business plans
Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Electives AHCWRK506 Collect and manage data BSBAUD515 Evaluate and review compliance BSBOPS601 Develop and implement business plans BSBSTR602 Develop organisational strategies PSPPCM007 Manage contracts PSPPCY018 Manage policy implementation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-ICTSS00051 System and Hardware Plus Technician Skill Set Recently Added Units of competency ICTSAS308 RunOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of