SCORM Compliant Package-UEPOPS124 Perform switching to a switching program CPP Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURAFA003 Communicate effectively in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURAKA001 Use information technology systems AURAQA001 Contribute to quality work outcomes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

communicate and search securely on the internet ICTICT104 Use digital devices Elective units ICTICT105 Operate spreadsheet applications ICTICT106 Operate presentation packages Additional electives BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness and recreation facilities * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBXCCS009 Greet and prepare clients for salon services Group B: General elective units SIRXOSM003 Use social media and online tools Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-UEPOPS124 Perform switching to a switching program CPP Core units AURAAA001 Work in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.